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Häufig gestellte Fragen
Finden Sie Antworten auf häufige Fragen zu Buchungen, Zahlungen und unseren Dienstleistungen. Sie finden nicht, was Sie suchen? Kontaktieren Sie uns direkt.
You can book directly through our website by selecting your desired villa and dates, or contact us for personalized assistance. Once we receive your inquiry, our team will get back to you within 24 hours with availability and pricing.
Our rental prices typically include accommodation, utilities (water, electricity, gas), Wi-Fi, bed linens, towels, and final cleaning. Additional services like airport transfers, private chef, or boat rentals can be arranged for an extra fee.
Cancellation policies vary by property. Generally, cancellations made 30+ days before arrival receive a full refund minus a small processing fee. For cancellations within 30 days, the deposit may be non-refundable. Please check specific terms during booking.
Yes, we typically require a 30% deposit at the time of booking to secure your reservation. The remaining balance is due 30 days before your arrival date.
Standard check-in is from 4:00 PM and check-out is by 10:00 AM. Early check-in or late check-out may be arranged upon request, subject to availability.
Yes! We offer a full range of concierge services including airport transfers, grocery pre-stocking, restaurant reservations, boat charters, wine tours, and more. Just let us know what you need.
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